Envida: What Truly Matters to Employees?
Forum Research helped Envida, one of the largest healthcare organizations in South Limburg, improve employee experience. Envida believes that residents can have a "day with a golden edge" when employees also experience a fulfilling workday: "If you enjoy yourself, it’s easier to help someone else enjoy themselves too."
From Surveys to Truly Listening
Instead of sticking to conventional surveys, Forum shifted the focus to an innovative approach. Utilizing new technologies, inspired by behavioral psychology principles like the 5Gs, the employee experience was placed at the center. This initiative kicked off on International Nurses Day (May 12) with the question: "We are proud, are you proud too?"
The measurement tool, regularly used, provides valuable insights for management. These insights enable managers and team leaders to engage in meaningful dialogue with employees, contributing to increased job satisfaction and sustainable care within Envida.
"Instead of using long surveys, we employed photos that directly resonated with employees’ experiences. This was a huge success, leading to deeper conversations. Employees weren’t just proud to work for Envida, but it also gave us much better insights into what really goes on in the workplace."
